By creating an account, subscribing, or using kpo, you accept these Terms. If you do not agree, do not use the service. Read them carefully: they define your rights and ours, how billing works, and include important limitations of liability.
kpo is a service operated by Robby Ralston SAC, with tax ID (RUC) 20517931293 and registered address in Lima, Peru (hereinafter, "kpo", "we"). For any inquiries, you can write to us at hola@k-p-o.io.
kpo is a tool that supports you in diagnosing and building your business plan through AI-assisted conversations.
Its output is for guidance only. It is not professional accounting, legal, financial, tax, or investment advice, and does not replace it. The decisions you make about your business are yours and under your sole responsibility. kpo does not guarantee any economic or commercial result.
To use kpo, you sign in with an external provider (Google or Microsoft). You are responsible for keeping that account secure and for all activity that occurs through it. You must be of legal age and have the legal capacity to enter into contracts. If you use kpo on behalf of a company, you represent that you have authority to bind it.
kpo is offered as a subscription. The current plans, prices, and their conditions are shown on the platform at the time of purchase (k-p-o.io/plans) and form part of these Terms. As of now, the plans are:
The amounts in force are those published on the pricing page; the amounts indicated above are for reference. Prices may be expressed in US dollars (USD) or another currency indicated on the platform.
You may cancel your subscription at any time from your account or by writing to us at hola@k-p-o.io, without needing to give reasons.
Your account stays open until the current month ends. The monthly cycle counts from the day you subscribed: if you opened your account on the 27th, each month closes at the end of the 26th of the following month. When you cancel, you keep access until the end of that already-paid cycle, and no further charges are made.
For the annual plan, cancellation leads to settlement and closure of the account in accordance with section 7.
Immediate delivery. From the start of your subscription, kpo generates and delivers to you original ideas and a complete business plan tailored to you. That content concentrates most of the value of the service and is in your hands immediately. By purchasing, you expressly consent to the generation and delivery of that content beginning immediately and acknowledge that, once delivered, you lose any right of withdrawal or refund over that delivery, to the extent permitted by law.
The first month is non-refundable. In the activation month you receive your complete business plan, which concentrates most of the value of the service. That payment is non-refundable under any plan.
Monthly plan. Monthly plan payments are non-refundable, including the activation month and periods already started. You can cancel to avoid the charge for the next cycle (see section 6).
Annual plan: settlement. The annual plan is a promotional rate granted in exchange for staying a full year. If you cancel earlier, you lose that promotional rate and the settlement is calculated using monthly plan prices.
The calculation is as follows: from what you paid, we deduct the elapsed months valued at the monthly price — USD 29.90 for the first month and USD 9.90 for each following month — and refund you the difference; the account is then closed. If the result of that calculation is zero or negative, there will be no balance to refund.
Taxes. Any taxes charged on your payments are not part of the settlement and are not refunded by us, as they are passed on to the corresponding tax authority. If you believe you are entitled to a refund of those taxes, you must handle it directly with the relevant collecting agency.
Where a mandatory consumer protection rule grants you refund or withdrawal rights that cannot be limited, we will honor them under the terms that rule establishes.
We may change prices and plans. We will give you reasonable advance notice before a change affects your subscription. If you do not agree, you can cancel before the next renewal; continuing to use the service means accepting the new price.
If a charge fails or remains pending, we may retry the charge, suspend access to paid features, or cancel the subscription. We will notify you before suspending access when reasonably possible.
The content and information you upload remain yours. To provide the service, you grant us a limited license to store, process, and send that content to our AI model providers, for the sole purpose of generating your results.
In addition, we may use aggregated and anonymized data (which does not identify you or your business) to analyze, operate, and improve kpo.
AI-generated results may contain errors or inaccuracies. You must review and validate them before making any decision based on them.
The service, its software, its brand, its design, its methodology, its texts, its prompts, and all the material that makes it up are owned by us or our licensors and are protected by law. These Terms do not transfer to you any rights over them, except the limited right to use kpo in accordance with these Terms and your current plan.
We work to keep kpo available and running, but we do not guarantee that it will be free of errors or interruptions. We may perform maintenance, updates, or changes that temporarily affect availability, and we will try to give as much notice as possible. We may modify or discontinue features; if we discontinue a feature essential to your plan, you may cancel in accordance with these Terms.
We apply reasonable measures to protect and back up your information (see our Privacy Policy). Even so, we recommend keeping your own copy of whatever you consider important. When you cancel your account, you may request deletion of your data; we may retain the minimal information the law requires us to keep.
To the maximum extent permitted by applicable law:
Nothing in these Terms excludes liabilities that cannot be legally limited, such as those arising from willful misconduct or gross negligence, nor the non-waivable rights granted to you by applicable consumer law.
You agree to hold us — and our team — harmless from any claim, damage, or expense (including reasonable legal fees) arising from your use of the service, the content you upload, or your breach of these Terms.
We may suspend or cancel your access if you breach these Terms, if you misuse the service, or if required by law. When termination is not due to a breach by you and you have paid for a current period, you will keep access until the end of that period, or we will refund the unused proportional part, as applicable.
We may update these Terms. If the changes are substantial, we will notify you and ask you to accept them again when you log in. Continued use of the service after a change constitutes your acceptance.
These Terms are governed by the laws of the Republic of Peru. Any dispute will be submitted to the courts of Lima, Peru. This applies without prejudice to the mandatory rights you have as a consumer in your country of residence, which will prevail where the law so provides.